Privacy policy

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Privacy for site visitors

This Statement on the Privacy of Site Visitors indicates how the travel company, on whose website the cruise search module is posted, acting on the basis of agency agreements with the tour operator Four Gates Ukraine LLC: st. Degtyarevskaya, 43/4, apt. 88, Kyiv, 03113 Ukraine (hereinafter referred to as “We”, “Company”) uses personal data collected or received from clients (hereinafter referred to as “Visitors”) of this website (hereinafter referred to as the “Site”) . It sets out how we may collect and receive your personal data, the types of personal data we may collect, how we use, share and protect this data, how long we retain this data, your rights, and how to contact with us regarding our practices regarding the protection of personal data and confidential information. THE COMPANY may collect or receive personal information from you in various ways when you use the company’s website. You may provide your personal data and other information using various communication channels that are located on the “Contact Information” page of the site, such as COMPANY email addresses, telephone numbers or dialogue forms.

We may use cookies or similar technologies that collect certain site usage information when you access, browse or use the site. Cookies are information files that are sent to a computer or mobile device when it is used to visit websites. We do not allow third parties to place cookies on your device. You can disable cookies through your browser settings (for example, through the “Preferences” or “Internet Options” functions of your browser). However, please note that some features of the site may not function as normal if you disable cookies. For more information on how to manage or delete cookies, see in https://www.allaboutcookies.org/.

Types of Personal Data We May Collect

Using cookies, we may collect information about your use of our site, your IP address, browser type and operating system. We may also collect your payment information, product preferences and purchasing behavior in order to process your online purchases.

In addition, through the communication channels located on the “Book a Cruise” and “Contact Information” page of the site, we may receive your contact information, such as your first and last name, email or postal address, telephone or fax number. You may voluntarily provide other information relating to you in connection with your requests or comments. However, we recommend that you provide only the personal information that is necessary for us to provide an appropriate response to your requests or comments.

How we use the personal data we collect

We use your personal information to (i) process your inquiries, comments and requests, (ii) process your on-demand online purchases, (iii) improve the operation of the Site, including improving your user experience and (iv) ) identifying problems with our servers. If you choose not to provide us with your personal information, we may not be able to provide you with all of the services listed.

How we may share personal data

THE COMPANY does not sell, rent or publish your personal information. COMPANY may share your personal information only with: Persons within COMPANY who have a reasonable need or desire to disclose personal information; Government authorities and other third parties if required by law or reasonably necessary to protect the rights, property and safety of others or the COMPANY.

How we protect personal data

We maintain appropriate technical and organizational security measures designed to protect your personal data from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

How long do we retain personal data?

We retain personal data for as long as necessary to perform the functions for which we collected the data, unless otherwise required by law.

Communication with the client

Each time you use our services, we may send you an SMS message or call you to check your order, clarify information about your request, and also for the purpose of communicating about goods and services that you might need. We also reserve the right to email all of our customers from time to time regarding technical, administrative or legal issues related to the site, products or services that we deem to be material. We may use your personal data to send marketing communications by post, email, SMS and telephone about relevant services that may be of interest to you. You may unsubscribe from such notifications by following the instructions in the communication or by contacting the Data Protection Officer whose contact details are provided below.

Sharing information

We are the sole owners of the data collected on this site. We do not sell, rent, or otherwise disclose personal information to third parties without your consent, except as described below.

We have the right to involve other companies in our work, for example, to process credit card payments. These companies will have access to personal data necessary to perform their functions, but not for other purposes. They are also bound by a confidentiality agreement and must not disclose any information for any purpose.

We may share our customer database, including personal information contained therein, with a third party that acquires all or part of our company’s assets or securities, or with website services for the purpose of merger, acquisition, reorganization or other action.

Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other sites and encourage you to read the relevant documents on each site you visit that collects personal information.

Question

If you have any questions regarding our privacy policy or the use of your personal data, or would like to request that we stop using your personal data in any way, please contact us at the email address listed on the COMPANY website.

Changes to this policy

If we decide to change this privacy policy, we will post those changes on this page and you will be notified of the information we changed, our use, and the circumstances under which we disclosed it.

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Email: info@4gates.com.ua