Anti-crisis conditions for booking cruises

 

FCC - Future Cruise Credit. A certificate for a cruise, according to which you can pay for a cruise in the future with this cruise company.

 

Stock

 

Deposit amount

 

For how many days extra payment Penalties

Conditions apply

 

Disney Cruise Line 30% of full price 60 days before the cruise

59 days before the cruise - no penalty

58 days or less before the cruise - standard penalties.

* Payment is refunded by the FCC.

 

Also, you can reschedule the cruise free of charge to another date no later than 15 days before the cruise departure date.

For cruises departing before 31.05.2021

* When booking before 11/30/2020.

 

Promotional conditions for all cruise lines:

PREPARING FOR A CRUISE

 

DOCUMENTS AND VISAS

Your passport must be valid for at least 6 months after the end of the cruise. Passports less than 6 months after the end of the cruise, as well as expired passports are not accepted. To visit most countries, you need to take care of obtaining an entry permit in advance, i.e. visas. The passenger is responsible for having the required visas.

 

CRUISE CONTRACT

Your ticket is a cruise contract. All forms necessary for your cruise are filled out online. Please read your cruise contract carefully as it contains important terms and conditions that affect your legal rights and determine your vacation. The contract must be signed by all guests at check-in before boarding the ship.

 

JUNIOR PASSENGERS

Passengers under 18 years of age without parents or must be accompanied by an adult 21 years or older living in the same cabin. A parent or guardian of a minor who is traveling without a parent or guardian must appoint an adult to supervise and supervise the minor and contract on his own behalf in connection with the Disney Cruise Line vacation.

A minor clearance form (available on the Disney Cruise Line website) must be signed by a parent or legal guardian prior to boarding the ship.

 

MEDICAL REQUIREMENTS

Passengers must confirm that their physical condition and other medical conditions do not interfere with travel. If your medical condition requires you to take any medication, prescriptions or medical care you need while on vacation, you should consult your personal physician prior to cruising.

 

PASSENGERS WITH RESTRICTIONS

Disney Cruise Line offers comfortable cabins and suites equipped for guests with disabilities. Cabins' features: flat sill to the bathroom, open bed frames, additional telephone in the bathroom, handrails in the bathroom and shower, folding seat in the shower room, removable shower hose, lowered towel rails and in cupboards.

 

PREGNANT WOMEN

Pregnant women aged 24 weeks or more at the time of the cruise start will be denied boarding due to safety precautions. Medical approval by a physician or disclaimer is not accepted by the company. In addition, Disney Cruise Line cannot be held responsible for any complications related to pregnancy at any stage. Children under 3 months old are not permitted to travel on board Disney Cruise Line ships.

 

REGISTRATION AND BOARDING OF THE SHIP LUGGAGE, VALUES AND OTHER PROPERTY

Each guest can bring a certain amount of clothing and personal belongings on board for free, not exceeding 2 bags per person. All luggage must be in the guest cabin and be marked with Disney Cruise Line luggage tags. Dangerous or illegal items such as weapons, oxygen, explosives, flammables and explosives may not be brought to Walt Disney World or taken on board.

Any of the items listed must be checked in at boarding. Personal valuables should be under your personal control. Disney Cruise Line is not responsible for damage or loss of these items.

 

BOARDING PROCEDURE

The boarding time is indicated on your cruise ticket. Registration usually starts at 13:00. Guests are required to be on board at least one hour before scheduled departure.

 

PERISHABLE PRODUCTS

Do not use refrigeration containers. An exception is the need to store medicines, baby food, and diet products. Refrigeration containers containing food such as snacks or sodas should not be brought on board. Homemade preparations, semi-finished products or other perishable foods plus any open canned food with snacks are also prohibited from being carried on board the ship. Unfortunately, it is not possible to prepare, cool or store personal food and drinks.

 

REFUSAL OF CARRIAGE

Disney Cruise Line may refuse carriage or drop off at any port a guest who is infected, infectious, ill, or whose presence may cause discomfort and danger to the guests and crew around them. There may also be exceptions when landing at destinations by immigration or government authorities. In such cases, the passenger is not entitled to a fare refund or compensation at all.

 

TRAINING
TRAINING Coast Guard and international safety regulations require all passengers on board to participate in mandatory safety training prior to sailing. The ship's crew will notify you of this drill.

The presence of all passengers is required! Simply put on your lifejackets in the cabin after the training session begins and follow the instructions you

hear over the loudspeaker on the ship. Once this short training session is over, the ship will be ready to sail.

 

ON BOARD SERVICES ON BOARD SERVICE

The crew of the Disney Cruise Line ship is always ready to help you with your questions, needs and requests during your cruise. The Reception (Guest Services Desk, 3rd Deck, middle of the ship) and a telephone line are available 24 hours a day to take care of you and your family, provide services and guarantee a hassle-free vacation.

 

SHOPPING

While sailing with the Disney Cruise Line, enjoy shopping at the duty-free shops on board. Check store opening hours, special offers and events daily. Mickey's Mates (Deck 4, middle of the ship) - Disney merchandise, toys, T-shirts, swimwear, towels, etc. Treasure Ketch (Deck 4, middle of the ship) - Watches, jewels and stones, collectibles, branded clothing, chic European fragrances and tropical fashion. Radar Trap (Disney Wonder, Deck 3, Bow), Up Beat (Disney Magic, Deck 3, Bow) is a duty-free shop with a wide selection of perfumes, cigars and liqueurs. Please note that the purchased liquor cannot be consumed on board, it will be delivered to your cabin on the last evening of your cruise.

 

EXPERT ON SHORE STORES

An expert on board will advise and guide you to the best shops, markets and malls in each port. Attend seminars or watch on TV in your cabin. The time and place of the seminars held are indicated in the daily programs.

 

LAUNDRY SERVICE

A full range of laundry and dry cleaning services are at your service. Your washed items will be returned the next day or earlier after they have been collected from your cabin. 24-hour launderers are located on Decks 2, 6 and 7, center of the ship. Automatic washers and dryers at Disney Wonder are coin-operated.

 

MEDICAL CENTER

Nurses and doctors are always available to help if you need medical attention during your stay on board. The Health Center is located on Deck 1, bow of the ship. Opening hours from 9.30 am to 11 am in the morning and from 4.30 pm to 7 pm in the evening.

 

FOR YOUNG GUESTS

Disney Cruise Line offers a variety of activities that all family members can take part in. The programs are designed for children from 3 years old who are able to independently go to the toilet up to 12 years old who will feel comfortable in groups with a teacher (one group for 15 children aged 3 to 4 years old and another for 25 children from 5 to 12 years old) ...

 

POOL RULES

For the health of guests, only children who can independently go to the toilet are allowed to enter the pool on board. Children in diapers and bathing diapers cannot use the pool. However, children in bathing diapers can splash in the dedicated fountain (next to Mickey's pool).

 

THE PHOTO

Disney Cruise Line photographers are ready to capture the highlights of your cruise from the moment you step on board. Photographers can be on board or ashore during your cruise. You can get information on the location of the studios from the daily programs or at the reception (deck 3, middle of the ship). Do not hesitate to smile for the camera - photo shoots are free and do not oblige you to purchase.

 

GALLERY

You can view the results of photo sessions, get information and find out prices in the Shutters Gallery (deck 4, aft of the ship), which is open from 17 to 23 hours. Photos taken during the day are ready for demonstration after 17:00, photos taken after 17:00 will be ready the next day.

 

SPECIAL RULES FOR A CRUISE COMPANY PETS

No pets are allowed on board the ships with the exception of service dogs.

 

SMOKING

Disney Cruise Line cruise ships are non-smoking for guests' comfort. However, some passengers do smoke and smoking areas have been designated to create a welcoming atmosphere, which include designated outdoor deck areas and private balconies. Disney Cruise Line strongly urges all passengers to maintain order in non-smoking areas and to refrain from smoking pipes and / or cigars in any public area.

 

INTERNET CONNECTION

The ships have Internet access through which you can keep in touch with your family and friends during the cruise. You can check your mail, browse your favorite sites, play games in the Internet cafe in the Promenade Hall (deck 3, aft), where about 16 computers are installed. We draw your attention to the fact that in the Internet cafe you cannot connect any equipment to computers, incl. cameras, open / send attachments or download / download programs. An additional adult Internet café is located at Cove Café.

 

WIRELESS INTERNET

The ship has 10 wireless Internet access points that can be connected from your laptopukov

 

Disney wonder

 

Cadillac Lounge (Deck 3, bow)

WaveBands (Deck 3, bow)

Rockin 'Bar D (Deck 3, bow)

Promenade Lounge (Deck 3, aft)

Studio Sea (Deck 4, center of the ship)

Cove Café (Deck 9, Ship Center) -

open decks (9, 10)

Atrium (decks 3, 4 and 5, center of the ship)

 

Disney magic

 

Sessions (deck 3, bow)

Promenade Lounge (Deck 3, aft)

Studio Sea (Deck 4, center of the ship)

Cove Café (Deck 9, Ship Center)

open decks (9, 10)

Atrium (decks 3, 4 and 5, center of the ship)

 

The tariff plan can be used both on a laptop and on a computer everywhere on the ship. It should be noted that the purchased tariff plans cannot be changed, the credit for unused minutes is not refundable.

 

MOBILE CONNECTION

Making phone calls and sending messages while you are at sea is not only possible, but also convenient. Cellular services can be used in the same way as on the ground. Do not forget that international roaming rates will change during your trip. You can find out the details of the tariff plan by contacting your provider.

 

LANDING FROM THE SHIP

Disembarkation Procedure On the evening before disembarkation, you will receive paper tags. Indicate on them your name, home address and attach to your luggage. Late in the evening, put your luggage in the corridor outside your cabin door. It will be collected and unloaded at the pier upon arrival at the port of disembarkation.

Do not put in your luggage any fragile items, valuables, toiletries you need to wash your face in the morning, or items you plan to wear the next day. All things that remain in the cabin, you will have to take out on your own as hand luggage.

Disney Cruise Line Navigator App
 

Download the latest version of our app on your mobile device with location services and notifications enabled.

Help maintain physical distancing with these helpful features in the new and improved Disney Cruise Line Navigator app:

• Live Chat for Guest Services: Chat directly with members of the Guest Services team—in addition to our Dining and Port Adventures teams—using our new live chat feature.

• Virtual Queue: Use our new Virtual Queue to easily disembark a vessel at all ports of call.

• The details you need: View digital menus, event schedules, place and location descriptions, and more.

• Explore the ship: Find what you're looking for with deck plans showing restaurants, shops and more near you.
 

If you haven't already, be sure to download the Disney Cruise Line Navigator app today!
 

Available for iPhone®, iPad® and Android™ smartphones. Message, data and roaming charges may apply. Availability is subject to mobile phone limitations and features and may vary by mobile phone or service provider. Coverage and app stores are not available everywhere. If you are under the age of 18, first get parental permission.

Online registration
 

Be sure to complete your online check-in at least one day before your departure date. This step-by-step process includes filling out important cruise paperwork as well as choosing your port arrival time, which you will need to complete before heading to the terminal. Please note that all guests, including Platinum members, must select a port arrival time before proceeding to the cruise terminal. Checking in online early helps with physical distancing and shortens the time spent at the cruise terminal before boarding the ship. Please note that Guests will not be allowed to enter the terminal or car park until the scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time, and Guests arriving after their scheduled time may be delayed and asked to wait after those who arrive at their scheduled time. Start online registration.