Compensation and new booking conditions for Princess Cruises passengers12.03.2020 12:40
Princess Cruises announces a voluntary and temporary suspension of its ships for 60 days >>>
Due to the evolving COVID-19 situation around the world, Princess Cruises is temporarily making some changes for passengers.
Compensation from Princess Cruises
Due to the cancellations of cruises from March 12 to May 10, 2020, Princess Cruises offers its tourists compensation in the form of two options to choose from:
Departure date Option 1 Option 2
March 12 - March 25, 2020 100% refund in the form of a certificate for a future cruise + 125% bonus certificate for a future cruise 100% refund + 100% certificate for a future cruise
March 26 - April 8, 2020 100% refund in the form of a certificate for a future cruise + 75% bonus certificate for a future cruise 100% refund + 50% certificate for a future cruise
April 9 - May 10, 2020 100% refund in the form of a certificate for a future cruise + 50% bonus certificate for a future cruise 100% refund + 25% certificate for a future cruise
The future cruise certificate is non-refundable and non-transferable and must be used before May 1, 2022, for any cruise departing before May 1, 2022.
The certificate for a future cruise does not have to be used for a similar cruise to the canceled one.
Due to the large number of cancellations, the certificate for a future cruise will not be available immediately, processing can take up to 30 business days.
Cruise with confidence
The cruise line has updated its 'Cruise with Confidence' booking and cancellation policy, which offers guests peace of mind when booking summer cruises and cruise vacations during an evolving COVID-19 outbreak.
Cruises from 11 May 2020 to 31 July 2020:
Princess Cruises plans to resume their cruises from May 11, 2020.
Cruise with Confidence applies to cruises departing before 31 July 2020
On these cruises, you can cancel your reservation 48 hours before departure.
If canceled 48 hours in advance, you will receive a certificate for a future cruise in the amount equal to the amount of the fine imposed for the cancellation of the cruise
Cruises from August 1st to October 15th
If you booked a crisis for these dates before April 30, then if the cruise is canceled 30 days before the start, you will receive a certificate for a future cruise in an amount equal to the amount of the fine imposed for the cancellation of the cruise
Cruises from Princess Cruises
For more information on cancellation of a cruise and the conditions of booking, please contact our managers:
☎️ +38 044 337 84 01
☎️ +38 093 653 05 53
☎️ +38 066 653 05 53
☎️ +38 097 653 05 53
Email: info@4gates.com.ua