Oceania includes gratuity and service extensions!16.09.2024 23:22
Oceania Cruises has introduced Your World Included, offering a renewed selection of services that are now always included for all guests, reinforcing its brand slogan, “Your World. Your way."
Beginning October 1, 2024, for new bookings departing on or after January 1, 2025, all guests will receive automatic shipboard gratuity. Previously, gratuities were selectively included as perks of travel partners or for certain regions.
In addition to gratuities, Your World Included amenities include dining at all specialty restaurants, sodas, juices, specialty coffees and teas, Vero still and sparkling water, Starlink Wi-Fi, in-room dining, group fitness classes, and laundry services.
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"Oceania Cruises promises to show its guests a world where your journey will be at the heart of our business since our launch more than 20 years ago. The changes came after feedback from guests who emphasized that they wanted us to include amenities that everyone appreciates, rather than amenities that a few appreciate. It's no surprise that our guests place the highest value on our core services, such as free specialty meals and free Wi-Fi; the inclusion of gratuity creates the richest possible array of amenities and benefits for our guests around the world,” said Frank A. Del Rio, president of Oceania Cruises. "It also gives us a well-defined position in the cruise sector as a leading ultra-premium company, offering exceptionally high value to our guests."
The update was in response to guest feedback where many expressed a preference for basic amenities such as gratuity over previous offerings such as shore excursion credits and beverage packages, which will no longer be included after Sept. 30, 2024, the company said.
“We at Oceania Cruises have always been known for our warm and authentic service; it's part of the intangible magic of sailing aboard one of our small luxury ships. I'm glad we add gratuity to all guests, as our dedicated crew on board work for guests' smiles, not tips. Making every interaction with our guests count is our service culture mantra,” added Del Rio.
Choice of always-on services:
- Restaurants for gourmets;
- Meals in the room and in the cabin;
- Unlimited Wi-Fi Starlink;
- Carbonated drinks, special types of coffee and tea.
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