MSC Cruises - Security protocols.

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MSC Cruises - Security protocols.04.02.2022 16:43

MSC Cruises, together with leading epidemiologists, virologists and engineers, has developed and implemented a special protocol for the protection of the health and safety of passengers and crew members, which strictly regulates all aspects of your journey: booking a cruise, boarding a liner, life on board, leaving ports and returning home . The measures below apply to all 2022 cruises and are subject to change as the situation develops.

- General requirements

- Mediterranean Sea

- Northern Europe

- UAE and Persian Gulf

- Red sea

- Caribbean from US ports

- Caribbean (Antilles)

- South America

- South Africa

- Mandatory insurance

- Medical checkup

- Sanitary and hygienic measures

- Social distancing

- Expansion of medical facilities

- Health MonitoringAnchor

- Digital registration procedure

- Customer-centric technologies at the heart of safety and health measuresAnchor

- Amazing experience on board

General requirements

On all cruises in the coming months, all guests will be required to strictly adhere to boarding requirements.

Cruises in the Mediterranean

In addition to the MSC Cruises protocol requirements below, please review the rules for entering and leaving the country where the cruise starts.

Requirements for citizens of Russia, Kazakhstan, Belarus, Kazakhstan, Moldova, Armenia, Azerbaijan, Georgia, Uzbekistan, Tajikistan, Kyrgyzstan and Turkmenistan.

Cruises departing from ports in Italy and Malta are not available until 01/31/2022.

Landing in the ports of Spain and France will be allowed with all the documents listed below (passengers will not be able to go ashore when calling at the ports of Italy and Malta):

Requirements for citizens of Ukraine

Boarding will be permitted if all of the following documents are present:

1. Confirmation of full vaccination with an EMA-approved vaccine* (second vaccine component or booster must be received no later than 14 days prior to departure and no earlier than 6 months prior to departure**). The rule applies to all passengers 12 years of age and older.

The original certificate (paper format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, Italian, German, French or Spanish.

2. Negative PCR test within 48 hours** prior to cruise departure. The rule applies to all passengers 2 years and older.

The original test (in paper format) must be presented at the cruise terminal before boarding. The certificate must be in English, Italian, German, French or Spanish and contain: the guest's personal details (verified along with other travel documents), the date of the test, the identification/contact details of the center that performed the test, the methodology used and the negative result of the test.

3. Special insurance policy, including: medical insurance, travel cancellation insurance, accident insurance (adapted to the requirements of MSC Cruises). This insurance package is only available to passengers up to and including 90 years of age.

The cost depends on the age of the passenger and the duration of the tour; for example, for a tourist under 70 years old, insurance for 8 days will cost ~ 30 €.

* EMA approved vaccines:

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), single component vaccine

The list of approved vaccines will be supplemented based on current international agreements and regulations.

**the specified requirements for the validity of vaccination certificates apply to cruises from 02/01/2022 to 03/31/2022

For cruises on MSC LIRICA (Greece, Turkey, Cyprus, Israel) from 04/11/2022 to 10/17/2022, SPUTNIK V is also included in the list of approved vaccines.

Note: we recommend choosing the ports of Greece, Turkey, Cyprus for landing, because Israel often imposes additional entry restrictions due to the spread of the coronavirus, and if you visit it only in transit, you can still make a cruise while staying on board during the call to Haifa.

Book a cruise on the website by clicking on the LINK

Requirements for EU citizens (including residence permit holders)

(Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), as well as Croatia, Romania, Bulgaria and Cyprus.

Boarding will be permitted if all of the following documents are present:

1. Confirmation of full vaccination with an approved vaccine for the region* (the second vaccine component or booster must be received no later than 14 days before departure and no earlier than 6 months before departure**). The rule applies to all passengers 12 years of age and older.

original certificateIkata (paper format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, Italian, German, French or Spanish.

OR proof of past and cured COVID-19 disease within 6 months prior to the cruise (certificate must be issued by a European medical institution).

2. Negative PCR or antigen test within 48 hours prior to cruise departure. The rule applies to all passengers 2 years and older.

When landing in Southampton, a PCR test must be done no earlier than 48 hours before departure.

Note: when landing in Malta, proof of full vaccination with an EMA-approved vaccine* (the second component of the vaccine must be received no later than 14 days before departure) is required for all guests from 12 years old and a negative result of a PCR test or an antigen test done no earlier than 48 hours before cruise departure, for all guests aged 2 and over.

Also, passengers must provide proof of a special insurance policy, which is issued along with the cruise in MSC Cruises (insurance company - Europe Assistance). Guests are required to present this document when boarding the ship. In case of his absence, boarding will be denied.

* EMA approved vaccines:

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), single component vaccine

The list of approved vaccines will be supplemented based on current international agreements and regulations.

**the specified requirements for the validity of vaccination certificates apply to cruises from 02/01/2022 to 03/31/2022

General requirements

To enter Italy, you must fill out a form - https://app.euplf.eu/#/form

To enter Spain, it is also necessary to fill out a questionnaire - https://www.spth.gob.es/

According to the new requirements of the Italian authorities, when using transport in the country, including buses, tourists must use FFP2 masks. If other masks are used, tourists will be denied transportation.Anchor

All passengers starting and/or ending their cruise in Malta are required to complete the Malta PLF form.

Please note that passengers who have been in or transited a LIST E country in the previous 14 days will be denied boarding at Italian ports. At the same time, they can make a cruise when landing in the ports of countries open to them, but remaining on board during calls to the ports of Italy.

Northern Europe 2022

Winter cruises on MSC MAGNIFICA are temporarily suspended from 12/19/21 to 02/05/22.

In addition to the MSC Cruises protocol requirements below, please review the rules for entering and leaving the country where the cruise starts.

Requirements for citizens of Russia, Kazakhstan, Belarus, Kazakhstan, Moldova, Armenia, Azerbaijan, Georgia, Uzbekistan, Tajikistan, Kyrgyzstan and Turkmenistan.

Cruises are not available (current official ban until 02/28/2022).

Requirements for citizens of Ukraine

Boarding will be permitted if all of the following documents are present:

1. Confirmation of full vaccination with an EMA-approved vaccine* (second vaccine component or booster must be received no later than 14 days prior to departure and no earlier than 9 months prior to departure**). The rule applies to all passengers 12 years of age and older.

The original certificate (paper format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, French or Spanish.

2. Negative PCR test result within 72 hours prior to cruise departure. The rule applies to all passengers 2 years and older.

The cost depends on the age of the passenger and the durationand tour; for example, for a tourist under 70 years old, insurance for 8 days will cost ~ 30 €.

To enter the countries included in the itinerary, there may be requirements for the mandatory completion of the PLF form (Passenger locator form), the passenger must independently track and comply with these requirements.

Please note that boarding will be denied to passengers who in the previous 14 days have been in or transited a country belonging to LIST E (which includes Russia).

* EMA approved vaccines:

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), single component vaccine

The list of approved vaccines will be supplemented based on current international agreements and regulations.

**The indicated requirements for the validity of vaccination certificates apply to cruises from 02/01/2022.

Requirements for EU citizens (including residence permit holders)

Boarding will be permitted if all of the following documents are present:

1. Confirmation of full vaccination with an EMA-approved vaccine* (second vaccine component or booster must be received no later than 14 days prior to departure and no earlier than 9 months prior to departure**). The rule applies to all passengers 12 years of age and older.

The original certificate (paper or electronic format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, Italian, German, French or Spanish.

2. Negative PCR or antigen test within 48 hours prior to cruise departure. The rule applies to all passengers from 2 to 11 years of age.

The original test (in paper or electronic format) must be presented at the cruise terminal before boarding. The certificate must be in English, Italian, German, French or Spanish and contain: the guest's personal details (verified along with other travel documents), the date of the test, the identification/contact details of the center that performed the test, the methodology used and the negative result of the test.

Also, passengers must provide proof of a special insurance policy, which is issued along with the cruise in MSC Cruises (insurance company - Europe Assistance).

Consultation on any issues:

The insurance policy must be in English, Italian, German, French or Spanish, clearly stating the insurance coverage for COVID-19. Guests are required to present this document when boarding the ship. In case of his absence, boarding will be denied.

* EMA approved vaccines:

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), single component vaccine

The list of approved vaccines will be supplemented based on current international agreements and regulations.

**The indicated requirements for the validity of vaccination certificates apply to cruises from 02/01/2022.

General requirements

All passengers starting their cruise in Hamburg or Southampton are required to complete the German PLF form. For other passengers, this is not required at the moment, in case of changes, passengers will be informed on board.

To attend an organized excursion, or self-guided shoreline, or to complete a cruise in Southampton (UK), passengers must complete the UK PLF form 48 hours in advance. Those who will not go ashore do not need to complete the form. Passengers ending their cruise in Southampton are additionally required to book a PCR test for Covid in the UK prior to disembarkation (due 2 days after disembarkation) and to self-isolate from disembarkation until results are available. If travelers leave the UK less than 48 hours after disembarking, no test is required, but self-isolation is required prior to departure. Anchor

In order to attend an organized excursion, or self-go ashore, or complete a cruise in Zeebrugge (Belgium), passengers must complete the Belgian PLF form (completion is available as early as 180 days before entering Belgium). Those who will not go ashore do not need to complete the form. Passengers starting their cruise in Zeebrugge require ashape before planting.

UAE and Persian Gulf 2022

Requirements for citizens of Russia, Ukraine, Kazakhstan, Belarus, Kazakhstan, Moldova, Armenia, Azerbaijan, Georgia, Uzbekistan, Tajikistan, Kyrgyzstan, Turkmenistan and the EU (including residence permit holders).

Boarding will be permitted if all of the following documents are present:

1. Confirmation of full vaccination with an approved vaccine for the region* (the second component of the vaccine must be received no later than 14 days before departure). The rule applies to all passengers 12 years of age and older.

The original certificate (paper format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, Italian, German, French or Spanish.

Note: Passengers vaccinated with Sputnik V/Sinopharm/Sinovac to enter Qatar will also need a POSITIVE post-vaccination antibody test (blood test) taken no more than 30 days prior to entry into Qatar and at least 14 days days from the date of vaccination with the second dose.

2. Negative PCR test result within 72 hours prior to cruise departure. The rule applies to all passengers 2 years and older.

When landing in Abu Dhabi, the PCR test must be done no earlier than 48 hours before departure.

3. Also, all cruise passengers aged 2 and over must undergo a PCR test for COVID at the airport upon arrival in the UAE. After testing, a sticker with a QR code will be stuck on your passport, which you present at the seaport. It is not required to undergo testing at the seaport, it is allowed to wait for the test result on board the liner. Passengers who have not been tested at the airport will have to undergo a COVID test already at the port at their own expense, in a commercial laboratory (42 USD / person), in which case it is possible to wait for the test result at the port.

Attention! According to the current requirements of the UAE authorities for citizens of Azerbaijan, Georgia, Kyrgyzstan, Russia, Tajikistan, Turkmenistan, Uzbekistan, Ukraine, all arriving guests are given a COVID test upon arrival. However, if for some reason the airport employees do not test you (often this applies to children), then you need to insist on having it, explaining that this is a requirement for cruise passengers (cruise passengers).

For citizens of Armenia, Belarus, Kazakhstan, Moldova, a COVID test upon arrival by the UAE authorities is not required and is done only selectively. Therefore, passengers need to insist on holding it, explaining that this is a requirement for cruise passengers (cruise passengers).

4. Special insurance policy adapted to the requirements of MSC Cruises and authorized by the cruise company. This insurance package is only available to passengers up to and including 90 years of age.

Book a cruise on the website by clicking on the LINK

* Vaccines approved for this sailing region:

- SPUTNIK V, two-component vaccine

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), single component vaccine

- Sinopharm, two-component vaccine

- Sinovac, two-component vaccine

- Covishield, two component vaccine

Visiting Qatar

Landfall in Doha for transit passengers is only possible as part of an organized MSC tour. We recommend booking an excursion before the cruise, because. when booking, there may not be available seats on board.

Passengers vaccinated with SPUTNIK V or Sinopharm or Sinovac vaccines to visit Qatar will require a positive post-vaccination antibody test (blood test) taken no more than 30 days before entering Qatar and no less than 14 days from the date of vaccination second dose.

Regardless of the port of embarkation, all passengers must complete the Qatar PLF form (Ehteraz portal - www.ehteraz.gov.qa) prior to boarding the ship. This includes uploading a copy of the first pages of the passport, a copy of the vaccination certificate, and a positive antibody test result (only for Sputnik V/ Sinopharm/ Sinovac vaccinations). After the application is approved, the passenger will receive a confirmation by mail, which will be checked by Qatar services when leaving the liner in Doha (as a rule, the application consideration period is 24-48 hours, but may be up tolonger, so it is important to send this application before boarding the liner or in the port of Dubai as a last resort).

Note: in case of delay in receiving confirmation from the portal, the passenger will need to present a copy of the first pages of the passport, a vaccination certificate, as well as a positive antibody test result (only for Sputnik V / Sinopharm / Sinovac vaccination) to Qatar services, subject to their agreement, the passenger will be able to take part in the tour.

At the beginning / end of the cruise in Qatar (Doha-Doha)

To enter Qatar, both before the cruise and at the end of it, passengers must fill out the Qatar PLF form (Ehteraz portal - www.ehteraz.gov.qa) and receive confirmation by mail. Passengers will also need to download the Ehteraz App and activate it upon arrival in Qatar (some mobile operators do not allow you to activate the application, in which case you will need to purchase a local SIM card at the airport).

Please note that in addition to the vaccination certificate (and a positive antibody test result when vaccinated with Sputnik V / Sinopharm / Sinovac), to enter Qatar both before and after the cruise, all passengers from 0 years of age will need a negative result of a PCR test done not earlier than 72 hours before arrival in Qatar (in order to get off the ship, instead of a PCR test, passengers can also use an antigen test made on board no earlier than 24 hours before arrival in Qatar, for an additional fee of about 25 euros).

Anchor

Visiting the ports of the UAE

For fully vaccinated travelers, self-going ashore in UAE ports will be allowed unless there are appropriate restrictions from local authorities on cruise passengers. Guests with unvaccinated children (up to and including 11 years of age) will only be able to go ashore as part of MSC organized tours, this rule applies to all ports, including Dubai.

Red Sea 2022

In addition to the MSC Cruises protocol requirements below, please review the rules for entering and leaving the country where the cruise starts.

Requirements for citizens of Russia, Ukraine, Kazakhstan, as well as for EU citizens (including residence permit holders)

Boarding will be permitted if all of the following documents are present:

1. Confirmation of full vaccination with an approved vaccine for the region* (the second vaccine component or booster must be received no later than 14 days before departure and no earlier than 9 months before departure**). The rule applies to all passengers 12 years of age and older.

The original certificate (paper format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, Italian, German, French or Spanish.

2. Negative PCR test result within 72 hours prior to cruise departure. The rule applies to all passengers 2 years and older.

3. Special insurance policy adapted to the requirements of MSC Cruises. This insurance package is only available to passengers up to and including 90 years of age.

Passengers aged 12 and over will need to register at https://muqeem.sa/#/vaccine-registration/home, download the official Saudi Arabian Tawakkalna app, and keep geolocation enabled on their phone while in Saudi Arabia ashore. Also, when entering Saudi Arabia, it will be necessary to fill out a Local Health questionnaire (KSA) for all passengers from 2 years old.

* EMA approved vaccines:

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), one-component vaccineAnchor

**The indicated requirements for the validity of vaccination certificates apply to cruises from 02/01/2022.

Caribbean from US ports

In addition to the MSC Cruises protocol requirements below, please review the rules for entering and leaving the country where the cruise starts.

Requirements for citizens of Russia, Ukraine, Belarus, Kazakhstan, Moldova, Armenia, Azerbaijan, Georgia, Uzbekistan, Tajikistan, Kyrgyzstan, Turkmenistan and the EU (including residence permit holders).

Landing will be permitted if all of the following are present.the same documents:

The original certificate (paper format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, Italian, German, French or Spanish.

2. Negative PCR or antigen test result not earlier than 2 days prior to cruise departure for all passengers 12 years of age or older.

Negative PCR test result, taken no earlier than 3 days before the departure of the cruise, for all passengers from 2 to 11 years old. They will also be required to take a free port test before boarding.

For children under 2 years of age, PCR test results are not required.

3. Special insurance policy adapted to the requirements of MSC Cruises and authorized by the cruise company. This insurance package is only available to passengers up to and including 90 years of age.

For fully vaccinated tourists, self-going ashore in ports will be allowed in the absence of appropriate restrictions from local authorities on cruise passengers. Guests with unvaccinated children (up to and including 11 years of age) will only be able to go ashore as part of organized MSC tours, this rule applies to all ports.

* Vaccines approved for this sailing region:

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), single component vaccine

- Sinopharm, two-component vaccineAnchor

- Sinovac, two-component vaccine

- Covishield, two component vaccine

Caribbean (Antilles, MSC Seaview) 2022

Requirements for citizens of Russia, Ukraine, Kazakhstan, Belarus, Moldova, Armenia, Azerbaijan, Georgia, Uzbekistan, Tajikistan, Kyrgyzstan and Turkmenistan,

as well as for EU citizens (including residence permit holders)

Boarding will be permitted if all of the following documents are present:

1. Confirmation of full vaccination with an approved vaccine for the region* (the second vaccine component or booster must be received no later than 14 days before departure and no earlier than 9 months before departure**). The rule applies to all passengers 12 years of age and older.

The original certificate (paper format) must be presented at the cruise terminal prior to boarding. The certificate must be in English, Italian, German, French or Spanish.

2. Negative PCR test result within 72 hours prior to cruise departure. The rule applies to all passengers 2 years and older.

When landing in Saint-Martin, the PCR test must be done no earlier than 48 hours before departure. If it is impossible to provide the result of such a test, a PCR test made no earlier than 72 hours before departure + an antigen test result made no earlier than 24 hours before departure will be required.

3. Special insurance policy adapted to the requirements of MSC Cruises. This insurance package is only available to passengers up to and including 90 years of age.

* Vaccines approved for this sailing region:

- Pfizer/BioNTech, two-component vaccine

- AstraZeneca (COVID-19 Vaccine Vaxzevria), two-component vaccine

- Moderna (COVID-19 Vaccine Spikevax), two-component vaccine

- Johnson & Johnson (COVID-19 Vaccine Janssen), single component vaccine

**indicated requirements for the validity of vaccination certificatesapply to cruises from 02/01/2022.

At the beginning / end of the cruise in St. Maarten

To enter Saint Martin, you must register with the Electronic Health Authorization System (EHAS) - https://stmaartenehas.com/application-form/. Check-in must be completed prior to departure for Saint Martin and confirmation may take up to 12 hours. This registration is also required for boarding.

Before the end of the cruise in St. Maarten, 48 hours before arrival, all guests from 5 years old must undergo an antigen test on board. Re-registration in EHAS at the end of the cruise is not required.

Anchor

Passengers who stay at a hotel in St. Maarten before or after the cruise will also need to purchase local insurance ($14).

South America

Requirements for citizens of Russia, Ukraine, Kazakhstan, Belarus, Kazakhstan, Moldova, Armenia, Azerbaijan, Georgia, Uzbekistan, Tajikistan, Kyrgyzstan and Turkmenistan.

Cruises are not available (current official ban until 02/28/2022).

Requirements for EU citizens (including residence permit holders)

Anchor

Cruises are not available (current official ban until 02/29/2022).

Note: Only citizens of certain South American countries can take part in cruises.

South Africa

Requirements for citizens of Russia, Ukraine, Kazakhstan, Belarus, Kazakhstan, Moldova, Armenia, Azerbaijan, Georgia, Uzbekistan, Tajikistan, Kyrgyzstan and Turkmenistan.

Cruises are not available (current official ban until 02/28/2022).

Requirements for EU citizens (including residence permit holders)

Cruises are not available (current official ban until 02/28/2022).

Note: Only citizens of certain African countries can take part in cruises.

All guests must be healthy and physically fit for the journey. The health of MSC Cruises guests is our number one priority.

Boarding will be denied in case of symptoms such as fever (body temperature above 37.5 degrees), cough, shortness of breath, chills, muscle/body pain, fatigue, headache, sore throat and loss of taste/smell within 14 days prior to planting, or contact with a suspected or confirmed case of COVID-19 within 14 days prior to planting.

In accordance with our strict MSC health and safety protocol, all guests will be required to undergo certain health tests, including a COVID-19 test, complete a health questionnaire, and have Anchor's non-contact temperature taken in the terminal prior to boarding.

Such guests are advised to check with their doctor or local health authorities to assess whether they should travel. According to EU guidelines, anyone over the age of 65 is considered part of the high-risk group.

Compulsory insurance (COVID-19)

You may be exposed to certain risks of COVID-19 that are not usually covered by existing insurance policies. For peace of mind, all guests are required to have an insurance policy that further protects them against the risks associated with COVID-19, such as cancellation or interruption of a cruise due to illness, repatriation, quarantine, medical care and related costs, as well as hospitalization.

For European guests, MSC, together with Europ Assistance, have developed a special COVID-19 insurance for all cruises of the summer 2021 season and winter cruises 21/22, it must be purchased when booking a cruise.

This policy is available to citizens and residents of 26 European Schengen countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway , Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), as well as Croatia, Romania, Bulgaria and Cyprus.

This policy costs €25 per person for Mediterranean and Northern Europe cruises and €29 for Caribbean, Persian Gulf, Antilles, South America, Saudi Arabia, Red Sea and Grand Voyages cruises.

AnchorFor guests from Ukraine, MSC, together with ERV, has developed a special COVID-19 insurance for all cruises of the summer 2021 season and winter cruises 21/22, it must be purchased when booking a cruise.

This insurance package is available only to passengers up to and including 80 years of age.

The cost depends on the age of the passenger, the duration of the tour and the water area; for example, for a tourist under 70 years old, insurance for 8 days for cruises in the Mediterranean and Northern Europe will cost about 30 €.

insurance floorThe IS must be in English, Italian, German, French or Spanish, clearly stating the insurance coverage for COVID-19. Guests are required to present this document when boarding the ship. If not, boarding will be denied.

Medical checkup

Medical examination of guests before boarding includes three stages:

- temperature check,

- filling out a health questionnaire

- Passing a PCR test for COVID-19.

Anchor

Depending on the results of the screening and in accordance with the guest's medical or travel history, a repeat medical examination or testing will be conducted.

Any guest who tests positive, has symptoms of an illness or has a temperature, will be denied boarding.

All crew members will be tested for COVID-19 prior to boarding and will also be screened regularly during the cruise.

AnchorFollowing guidance from the European Center for Disease Prevention and Control, guests traveling from high-risk countries will be required to undergo a PCR molecular test, which must be performed within 48 hours prior to arrival on board.

Sanitary measures

Enhanced hygiene measures reinforced by the introduction of new cleaning methods, the use of medical-grade disinfectants and air purification on board using UV light technology that kills 99.97% of germs.Anchor

social distancing

Social distancing is enforced by reducing the total number of guests on board, allowing for more space for each passenger. The capacity of the halls will be reduced, activities will be adapted for Anchors, reduced groups, guests will need to book services and activities in advance. If social distancing is not possible, guests will be asked to wear a mask, for example in elevators. Face masks are available in cabins and throughout the ship.

Expansion of medical facilities

Expansion of medical facilities and the scope of medical services provided, well-trained and highly qualified staff, equipment for testing, assessing and treating patients with suspected COVID-19, and free treatment at the onboard medical center for any guest with symptoms. Special cabins are also available to isolate passengers if they are suspected of having the virus.

Health Monitoring

Constant health monitoring is carried out throughout the cruise. Guests and crew members will have their temperatures checked daily upon their return from shore. As an additional measure of protection and to avoid risk to the health of guests, passengers may only go ashore on MSC Cruises organized excursions. In this way, MSC Cruises can guarantee the same high standards of passenger health and safety on shore as they do on board. MSC Cruises makes sure that transfer vehicles are sanitized and social distancing is properly enforced. Guides and drivers undergo medical examinations and wear the necessary personal protective equipment.

Anchor

If a suspected case is identified, a contingency plan will be activated in close cooperation with local health authorities. The person suspected of being infected with the virus and their close contacts will be isolated and may be disembarked in accordance with the provisions of local law.

Guests are supported every step of the way with clear and concise information, understandable booking conditions and technology support to make their journey enjoyable and hassle-free.

Digital Registration Procedure

AnchorAfter boarding, a new digital check-in procedure has been implemented to make the process faster and contactless. To optimize passenger traffic, time intervals for arrival at the port have been set. The health and safety measures at the cruise terminal are of the same high standard as on board. Guests will have their temperature taken and a health questionnaire filled out by the passenger will be checked to confirm that the guest is healthy and ready to go on a cruise. If further checks are needed, they will be carried out by medical staff and a test for COVID-19 will be taken if necessary.

On shore, guests will be able to enjoy visits to various attractions as per the cruise itinerary, but only on MSC Cruises' organized excursions, which will be conducted to the same high health and safety standards as on board.

Customer-centric technologies at the heart of safety and health measures

AnchorThe MSC for Me app, which can be used to book services before and during a cruise, as well as to manage day-to-day activities on board and as a source of information, helps guests comply with health and safety measures. It should bedownloaded and used from the moment you book your trip.

In addition, on board MSC Cruises' latest generation ships, every guest and crew member is provided with a free MSC for Me wristband, which facilitates contactless transactions on board, as well as helps track passenger contacts and safe distance.

Amazing experience on board

Guests will continue to enjoy the unique cruise experience that has always been a hallmark of MSC Cruises, including award-winning shows, world-class cuisine, family activities, boutique shopping, entertainment and more. At the same time, small changes have been made to each process to ensure the protection of the health and safety of passengers.

Entertainment on board

Onboard entertainment has been modified for smaller group sizes and must be booked in advance. A rich entertainment program is available throughout the cruise, including themed events, fun games, talent shows, fitness, dancing and more.

Award-winning children's activities and family game shows are held daily. Additional areas for children and teenagers are open on board, as all youth areas operate with limited capacity. When going on an excursion, parents can still leave their children under the supervision of staff by reserving the service the day before the excursion. Supervised lunches and dinners will continue to be available for children, as will popular activities.

MSC Cruises will continue to offer a wide variety of onboard shows. As the theater's capacity will be reduced, the entertainment schedule has been adjusted to ensure that all guests can continue to enjoy a greater variety of world-famous shows.

Restaurants, bars and lounge areas

Restaurants, bars and lounge areas ensure social distancing between guests, meals and drinks are served to guests at their table. In buffet restaurants, instead of self-service, guests will be able to choose their meals, and the staff will arrange the food and serve plates, observing the highest standards of hygiene. For contactless service, guests can access the restaurant and bar menu from their personal mobile device by scanning a QR code.

MSC Cruises, together with leading epidemiologists, virologists and engineers, has developed and implemented a special protocol for the protection of the health and safety of passengers and crew members, which strictly regulates all aspects of your journey: booking a cruise, boarding a liner, life on board, leaving ports and returning home . The measures below apply to all Summer 2021 cruises and are subject to change as the situation develops.

On all cruises in the coming months, all guests will need to meet one of the following boarding requirements:

pass a PCR or antigen test within 48 hours prior to the ship's departure (not required for passengers under 2 years of age);

be fully vaccinated (receive all vaccinations more than 14 days before the cruise. Approved vaccines: Pfizer, Moderna, AstraZeneca, Johnson & Johnson).

if you have been ill with Covid-19 within the last 6 months;

Covid-19 testing or completing the PFL form https://app.euplf.eu/#/ may also be required in some countries.

In addition, the PFL form must be completed before entering Italy. More information on the website https://app.euplf.eu/#/

The original test (in paper or electronic format) must be presented at the cruise terminal before boarding.

The certificate must be in English, Italian, German, French or Spanish and contain:

- personal data of the guest (checked together with other travel documents),

- the date of the test,

- identification / contact details of the center that carried out the analysis, the methodology used

- negative test result.

The test is not required for passengers under 2 years of age.

Currently, the World Health Organization, Healthy Gateways in the EU and other health authorities report that the most severe cases of COVID-19 are in older people or who have lung, cardiovascular, diabetes or autoimmune diseases. Such guests are advised to check with their doctor or local health authorities to assess whether they should travel. According to EU guidelines, anyone over the age of 65 is considered part of the high-risk group.

In accordance with our strict MSC health and safety protocol, all guests, both vaccinated and unvaccinated, will be required to complete a medical screening, including a COVID-19 test, complete a health questionnaire and non-contact temperature measurement at the terminal prior to boarding. .